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Customer Service Representative - State Farm Agent Team Member

Full Time in Princess Anne, MD

Responsive recruiter
Benefits
  • Competitive salary
  • Paid time off
  • Training & development
Do you connect with everyone you meet?? Are you highly organized? Do you have an awesome personality? Can you multi-task in a busy environment?
If this sounds like a description of you, you may have found the perfect opportunity.We are a local, award-winning State Farm Insurance agency in search of an enthusiastic Customer Service Representative. The perfect candidate is a positive team player who is prompt and works with integrity, focus and the ability to maintain a calm, highly organized workflow in a very active, team environment.
RESPONSIBILITIES
  • Outbound phone calls to maintain customer accounts
  • Provide prompt, accurate, and friendly customer service
  • Maintain customer accounts in a highly organized manner
  • Utilize exemplary communication skills to quickly and efficiently meet the needs of customers
QUALIFICATIONS
  • Dedicated to customer service
  • Dedicated to being well-organized
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs
  • Excellent phone skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Maryland Insurance Licenses Required
  • Bilingual (Spanish)
BENEFITS
  • Salary + Bonus
  • Opportunity for growth and advancement
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience
- Minimum 2 years previous customer service experience required- Somerset County locals preferred- Bilingual (Spanish) preferred
Salary and bonuses based on experience and licenses obtained
Compensation $31,200.00 - $37,440.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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